Shipping | Delivery | Returns

Shipping

Shipping is shown at checkout:

• All UK orders are a flat rate of £5 per item of clothing, and £10 for the long kimonos and play-capes. They are sent first class.
• EU orders with tracked shipping are £15 and £20 for long kimonos and play-capes.
• USA orders with tracked shipping are $30 for all items. $55 for Express service.
• International orders with tracked shipping are £15 and £25 for long kimonos and play-capes. £45 for Express Service.

Delivery

We aim to post your items within 3 days. 

If we don't have your item in stock please allow an extra week for the making of your item, it will be sent directly from Bangkok using DHL Express. We will let you know and you will receive your items within two weeks of your order.

 Returns

We want you to LOVE your item, wear it forever and be 100% satisfied. If for any reason you are not, please get in touch with us via email and we can arrange a return within 14 days of receipt of the item. We are happy to exchange for a different colour or size, or issue a credit note. You will need to return the item at your own cost. 

If you are outside the UK you will need to fill out a customs form. Please ensure you write ‘Returned Goods’ on your package as we can’t cover import tax and it will need to be deducted from your refund. 

Please note the item must be unworn and returned in its original condition. When trying the item on, please do so carefully, making sure you are not wearing make-up, deodorant, or anything else that could leave a stain or odour. If we are not able to resell the item we won’t be able to issue a refund.

Please allow 3-5 working days to process your refund once your item is received.